Extranets are distinct from intranets in that they are intended for users outside of your company, whereas an intranet's users are typically internal.

If you use Glasscubes as both an intranet and extranet there will be elements of your intranet that you will want to exclude from your external users, these are:

  • Your custom dashboard banner, which may include internal information and links. This will be replaced by an externally facing banner.
  • The news article/update feed, with company wide announcements.
  • The private messenger feature.
  • External users can't create workspaces or send user invitation requests.

Managing external users

Any of the Glasscubes Editions can be configured as an extranet, however Enterprise Edition clients have the option to automatically identify external users by their email address.

Enabling email/domain matching

You will need to be an Administrator to enable this feature. Navigate to Settings>Extranet setup.

Enter any domains that you want to treat as internal user domains and click 'Add'. In this example anyone that doesn't have an email address which includes the domain glasscubes.com will automatically be treated as an external user. You can add individual email addresses if you prefer.

Once enabled, external users can be identified by navigating to Settings>User management. External users will be labelled [External].

After an external user accepts their invitation to join a workspace they will be directed immediately to that workspace when they login, rather than the dashboard.

If the external user is a member of multiple workspaces they be shown a restricted view of the dashboard. Instead of the custom dashboard banner they will greeted with a dedicated welcome banner; if it is enabled. If not, they will only see the dashboard activity feed, which will show activity for the workspaces they are member of.

Did this answer your question?