Two-factor Authentication is an extra layer of security that is known as "multi factor authentication". In addition to using a username and password to login, users are also required to enter another unique form of identification. That can be random characters from a memorable word, that only the user knows, using an authenticator on their phone to generate a unique verification code or a time sensitive, one time password sent to their email address.

To use this security feature you must subscribe to the Enterprise Edition of Glasscubes. To enable it, navigate to 'Account Settings'>'Password control'. Then check 'Enable Two Factor Authentication' and the 'Enable Memorable-word Two Factor Authentication' box and press 'Save'.

If not already enabled by the Administrator, users also have the option to enable it by navigating to their profile icon, selecting 'Your profile' and then 'Security'. They will then be able to enable it under the 'Additional security' section.

Once enabled users will be prompted to setup a memorable word the next time they login. The word must be at least 6 characters long. It can contain both letters and numbers and is not case sensitive.

Once the memorable word is set up, they will be asked to type in 3 randomly chosen characters of their word each time they login.

If a user forgets their memorable word, there is a link on the sign in popup to reset it.