The option of a custom URL provides a branded link to your organisation e.g. https://login.yourdomain.com, rather than your standard Glasscubes URL e.g.
https://accountname.glasscubes.com.

SSL registration

To allow us to set up your custom URL, we need to purchase an SSL Certificate for you. To do this we require the following registration information from you:

  • Organisation Name (your company e.g. Glasscubes Limited)
  • Country Code (2 letter code e.g. GB)
  • State/Province Name (County/State e.g. Greater London)
  • Locality Name (city e.g. London)

Your registration will require authorisation by email. It will be sent to an email address at your domain, which MUST have one of the following prefixes:

Send your registration information to support@glasscubes.com.

Domain Name Server (DNS) configuration

After we have received your registration information we will arrange for the SSL authorisation email to be sent to your chosen email address. It will arrive from Trustico, the SSL provider. Follow the instructions in the email to validate your SSL Certificate.

Next, contact whoever is responsible for your DNS configuration. They need to add the following record (Type: CNAME, Value: ssl-custom1.glasscubes.com) to your DNS.

After that has been completed your SSL certificate will be installed and your custom URL will be available to use within 24 hours.

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