The following steps must be completed by a platform Administrator. You can have more than one Administrator, but we recommend they are kept to a minimum.
An Administrator can change the platform’s configuration settings, add and remove users, and has full access to the contents of the account.
You must be an Administrator before you can add other Administrators to your account.
To access the account settings click on your initials in the top right corner of the screen and select ‘Account settings’ from the drop-down menu.
Click 'User management'.
Locate the user that you would like to make an Administrator, click on their Options button, and select 'Make admin'.
Users that have Administrator privileges will be labelled as Admin in the user management list.
There will then be the option to 'revoke admin' privileges if you want to remove Administrator privileges from a user.
The 'Default Admin' option lets you specify which administrator is displayed on the login page as the contact for users locked out of the account. A user will get locked out of the account if they repeatedly enter the wrong login credentials.
If you want to see a list all of your account Administrators, click on your initials in the top right corner of the screen and select ‘Your Administrators’ from the drop-down menu.