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Downloading a file (or folder)

Individual files or in bulk

Updated this week

To download a single file, click on the file's name and launch it's preview page.

Click the 'Download' found in the top right-hand corner of the page.

Downloading multiple files and folders

In the 'Files' section of your workspace each file and folder has a check box to the left-hand side of it's title. Check the box(es) next to the file(s) and/or folder(s) that you want to download. You can select the first checkbox to select them all.

After selecting your first item the blue 'Select action' button will appear. After you have completed your selections click 'Download' from the drop down menu.

Depending on your browser settings you may then be given the option to either save or open the files in Windows Explorer. Due to limitations with the Microsoft zipper we recommend using an unzip program like 7-Zip or WinZip.

Note: the multiple file download limit is 10GB. You can see the quantity and size of the files and folders in your workspace using 'Folder properties'.

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