Downloading a file (or folder)

Individual files or in bulk

Kevin Senior avatar
Written by Kevin Senior
Updated over a week ago

To download a single file, click on the file's name and launch it's detail page.

Click the 'Options' button found to the top right hand corner of the page and select 'Download' from the drop down menu.

Downloading multiple files and folders

In the 'Files' section of your workspace each file and folder has a check box to the right-hand side of it's title. Check the box(es) next to the file(s) and/or folder(s) that you want to download.

After selecting your first item the blue 'Select action' button will appear. After you have completed your selections click 'Download' from the drop down menu.

Depending on your browser settings you may then be given the option to either save or open the files in Windows Explorer. Due to limitations with the Microsoft zipper we recommend using an unzip program like 7-Zip or WinZip.

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