Tools & Technical Documentation

Desktop Connect, Custom URL's, API and single sign on

11 articles in this collection
Written by Kevin Senior

Desktop Connect Application

Desktop Connect installation guide

Use this app to open, edit and save files directly into your account

Written by Kevin Senior
Updated over a week ago

Desktop Connect user guide

After you have installed the app, here's how it works

Written by Kevin Senior
Updated over a week ago

Desktop Connect MSI installer

A convenient way for to roll out and install the application to groups of users

Written by Kevin Senior
Updated over a week ago

Restarting Desktop Connect

This is the first thing to try when troubleshooting an issue with Desktop Connect

Written by Kevin Senior
Updated over a week ago

Desktop Connect log files

If you are experiencing an issue using the app contact our Support Team

Written by Kevin Senior
Updated over a week ago

Other Tools & Documentation

File and workspace import tool

Automatically create workspaces and import files and folders in bulk

Written by Kevin Senior
Updated over a week ago

Custom URL setup

Create a sub-domain of your main website URL

Written by Kevin Senior
Updated over a week ago

Notification email masking

This option is only available to white labelled accounts

Written by Kevin Senior
Updated over a week ago

Glasscubes API

Integrate with other systems or technology platforms

Written by Kevin Senior
Updated over a week ago

Troubleshooting

Browser error fault finding

Technical support using the F12 Developer Tool

Written by Kevin Senior
Updated over a week ago

Updating Internet Explorer protocol settings

For users of older versions of the IE browser

Written by Kevin Senior
Updated over a week ago